The Palace — Private Collection Home Spray by TFM is the ultimate statement of home luxury. Rich, warm, and deeply enveloping, it fills every room with the opulent ambience of a royal Arabian palace — a scent experience befitting the finest Kuwait homes.

Top Notes: Jasmine, Mandarin, Ginger — a vibrant, spiced-citrus-floral opening that immediately commands the room.

Heart Notes: Vanilla, Salt — an unexpected, deeply sensuous pairing that gives The Palace its signature luxurious depth.

Base Notes: Sandalwood, Amber, Cashmere Wood — a warm, velvety woody base that fills fabrics and rooms with lasting palatial grandeur.

Delivered across all Kuwait governorates in 2–5 business days.

TFM — Where Every Fragrance is a Memory.

• Crafted with premium quality fragrance ingredients
• Long-lasting scent for all-day wear
• Elegantly designed luxury packaging
• Suitable for daily and evening occasions
• A signature scent by The Fragrance Makers, Kuwait

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Shipping & Delivery Policy

TFM Perfumes — Effective Date: January 2024

1. Order Processing

All orders are processed within 1–2 business days (Sunday to Thursday, excluding public holidays in Kuwait) from the time payment is confirmed. Orders placed after 3:00 PM (AST) will begin processing the following business day.

2. Domestic Shipping — Kuwait 🇰🇼

• Delivery covers all 6 governorates: Al Asimah, Hawalli, Farwaniya, Ahmadi, Mubarak Al-Kabeer, and Al Jahra.
• Deliveries are made Saturday to Thursday, 9:00 AM – 9:00 PM.
• A delivery attempt will be made up to 2 times. If unsuccessful, the order will be held at the nearest hub for 3 days before being returned.

3. GCC Shipping 🇸🇦🇦🇪🇶🇦🇧🇭🇴🇲

• All GCC shipments are handled via certified international courier partners.
• Customs clearance may add 1–2 additional business days depending on local regulations.
• Duties and import taxes, if applicable, are the responsibility of the customer.

4. International Shipping 🌍

• International shipments may be subject to customs inspections, local import duties, and taxes.
• These fees are not included in the order total and are the sole responsibility of the customer.
• TFM Perfumes is not responsible for delays caused by customs authorities.

5. Shipment Tracking

• A tracking number will be sent to your email or phone number once your order has been dispatched.
• You can track your shipment directly through our carrier's website using the provided tracking number.

6. Order Cancellation Policy

• Orders may be cancelled within 24 hours of placement only, provided the order has not yet been dispatched.
• After 24 hours, or once an order has been dispatched, cancellations will not be accepted under any circumstances.
• To request a cancellation within the eligible window, contact us immediately.

7. Damaged or Lost Shipments

• If your order arrives damaged, you must report it within 48 hours of delivery with photographic evidence.
• For lost shipments, please allow the full estimated delivery window to pass before filing a claim.
• TFM Perfumes will work with the courier to resolve the issue and arrange a replacement or refund where applicable.

8. Contact Us

For shipping inquiries, contact our logistics team: care@tfmperfumes.com

🕐 Sunday – Thursday | 9:00 AM – 6:00 PM (AST)